Contact Us

Choosing the correct option below will reduce our response time!!

Design or hardware questions:If you need help placing and order, selecting the right treehouse hardware kit, designing a custom treehouse, have questions about our standard plans, or have product questions, please email us at

Shipping or receiving help:
If you have a question about shipping times, rates, or need tracking information, please email us the name on the order, the order number, and any other important details to

General Inquiries:
All other questions please email us at

Contact us by phone:

After hours and emergency weekend help:
This number is not for sales calls, product information requests, or other general requests. It is only for construction emergencies. All other calls will not be returned. We try to answer but if not, please leave you contact information and the nature of your emergency. We will get back to you as quickly as possible. Please be courteous since this is a personal cell phone number. Please call between the hours of 8am to 8pm Eastern Standard Time USA.

Written correspondence:
1444 Phoenixville Pike
West Chester, PA 19380

We look forward to hearing from you! - the Staff at Tree House Supplies, Inc.