SCOOP SLIDE 1 TOP & 1 BOTTOM - RESIDENTIAL

Tree House Supplies SKU: SCOOPR_YELLOW
Our Most Popular Multi-Piece Scoop Slide is a Sectional Side. Perfect to attach to a Treehouse for a quick exit!
Treehouse Supplies SCOOP SLIDE 1 TOP & 1 BOTTOM - RESIDENTIAL
SCOOP SLIDE 1 TOP & 1 BOTTOM - RESIDENTIAL - Treehouse Supplies
SCOOP SLIDE 1 TOP & 1 BOTTOM - RESIDENTIAL

SCOOP SLIDE 1 TOP & 1 BOTTOM - RESIDENTIAL

Tree House Supplies SKU: SCOOPR_YELLOW

Our Most Popular Multi-Piece Scoop Slide is a Sectional Side. Perfect to attach to a Treehouse for a quick exit! This high quality constructed scoop slide features superior strength and durability. Choose from the colors below.  Please call us with any questions prior to ordering.
These are used in conjunction with our Scoop Slide inserts.
Regular price $297.45
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  • Free US Shipping on Orders over $350 (Continental US only)

Compatible with

New rotational molded scoop slide that can be shipped U P S.
Colors: Blue, Green, Light Green, Orange Red, and Yellow

The entrance and exit sections are each 3 ft. long with a 17” seat and a 23” overall width. Handrails are 9”. Additional 2 ft. inserts, the SCINS, can be added to make a 8-10-12-14-16 or 18 foot long slide.

IMPORTANT: Please read for important information. In this material we have tried to provide some requirements stated in the CPSC Handbooks, ASTM F2373-11, F1487-11 and F1148-09. However, we in no way intend for this to be a complete list of requirements. Also these publications are updated frequently with changes therefore, you should read these publications yourself to determine if any part or installation could prove a danger to a child. To help keep children safe from harm, review installation and maintenance instructions before installing equipment. Due to the thermo dynamics and lower heat transfer properties of plastics, plastic slides are preferred over metal slides for play equipment. Although plastic slides may become as hot as metal, they insulate better and don’t transfer the heat as quickly. Because of these properties, the Consumer Product Safety Commission (CPSC) recommends plastic slides and plastic surfaces over bare metal. Regardless of lower heat transfer properties, plastic play equipment can still become hot enough ‐‐ in extreme temperatures and direct sunlight ‐‐ to cause burns. Plastic slides are safe, tried and true, but as is the case with all playground equipment, parents and supervisors must monitor the children in their care, make certain that the equipment is appropriate for their age, and always check playground surfaces for excessive heat before allowing children to play. For more information, contact IPEMA headquarters at www.communications@ipema.org or by calling 1-717-238-1744. WARNING: Instruct children to never run up the slide and to slide down feet first. Tell children to make sure the bottom of the slide is unobstructed before going down the slide. Do not use slide when wet. Do not use equipment until fully assembled. Consider proper drainage and place slide in shaded area or located out of direct sun. Slides exposed to intense sun can burn. No span of the sliding surface should have a slope that exceeds .577 degrees. Handrails or other means of hand support should be installed at the slide chute entrance to make it easy for children to go from standing to sitting. There should be guard rails to transit the child into the slide chute. The transition platform should be as wide as or wider than the slide entrance. Place all scoop slide sections upside down on a flat surface. Install the alignment plugs on all sections in between the slide pieces. Starting from the Top section, insert four bolts through the Top and first Insert section, and tighten all four bolts evenly. (It is recommended that thread locker is used on all bolts to ensure the connections do not loosen up over time.) Repeat across all of the inserts. Recheck all of the connections and tighten if needed. When you are ready to join the bottom piece, you will need to raise the two pieces for proper alignment. This can be accomplished with a wood block, raising the slide approximately 4 to 5 inches. Once all of the connections have been completed, recheck all of the connections and tighten if needed. Turn the slide over and lift into place. (Use proper lifting techniques to avoid injury. A second person might be required, depending on length and height of the slide.) There are four predrilled holes in the Top section to fasten the slide to the platform. This connection can be accomplished with lag bolts or through bolts (not included). It is recommended to predrill the holes to avoid splitting the wood of the platform. Depending on the length of the slide you will need to install support brackets. For a 5’ platform, put support on the first and third insert pieces from the bottom. For an 8’ platform put supports on the first, third and the fifth from the bottom. Re-tighten the bolts, and adjust the brackets to firmly place them against the ground. The ground should be packed and level to avoid sinking. Anchor the supports to the ground. (Anchors not included) Recheck all connections and tighten if needed. Fill any small gaps in the slide with silicone sealant and let dry before use. This will prevent any gaps in which clothing or fingers could get caught. Safe Use: This is for children 2 - 12 years old only. Adults should supervise children at all times. Do not allow children to stand on or use unsafely. Do not allow it to be used if damaged. Instruct children to never run up the slide and to slide down feet first. Maintenance: At beginning and end of each play season and once a month during play season, check for cracks in plastic, paying particular attention to the top of slide where attached to platform. Check for rusty screws, missing or loose hardware or evidence of vandalism. Check for cracks in wood or splinters. Replace parts as necessary. Make sure there are no exposed footings, anchoring devices, rocks, roots, holes or any other obstacles in or around the slide. Maintain detailed inspection and maintenance records for public-use playground equipment. Any damage from vandalism, abuse or misuse VOIDS all warranties. Colors: Blue, Green, Light Green, Orange, Red, and Yellow

Free Shipping On All TreeHouse Supplies orders over $350* 

Order total excluding shipping must be over $349.99. *Free Shipping applies only to the contiguous United States of America and is sent Economy. Processing times can vary but we strive to ship all pending orders within 3-5 business days. Processing times are contingent on size, complexity, and availability of items on the order. Custom items, including hammock nets, will have individual lead times based on fabrication time. After we ship your order, you can expect to have it arrive within 1-3 business days (4-8 days for the west coast or international) depending on the distance from our warehouse to your shipping address. If you need the item sooner than a week, please upgrade the shipping method or call us to discuss options and estimates. Oversized items are excluded from free shipping. These items generally must be picked up or sent by freight carrier. Please contact us for details, verification, or shipping estimates. 

Pickups in Exton, PA, are also available by appointment (for most items in our store). 

International orders may be subject to Duties and Taxes by the receiving country. These Duties and Taxes are the sole responsibility of the recipient. Since the amount varies depending on the country, TreeHouse Supplies, Inc. is not able to estimate the amount prior to shipping the order. If you have questions about Duties and Taxes, you should contact the appropriate government office in your receiving country and determine the amount you will be required to pay. If you refuse to pay the duties and taxes, the shipping company will deny delivery of your order and return it to TreeHouse Supplies, Inc. If this happens, we will deduct the cost of the return shipment from your refund amount. If we receive a bill for duties and taxes unpaid by you the customer, we will invoice you for those fees. 

We will not ship to freight forwarding companies. We use Fedex to deliver all of our worldwide shipments. 

 
Express Order Restrictions: 
Express orders must be received by 2pm EST to be guaranteed to ship that day. Express orders received after that time will be sent out the following day. Some exceptions may be made but they are at the sole discretion of Tree House Supplies, Inc. If you have an emergency and need parts delivered by express service, but have missed the cut-off time, contact us and we will try to accommodate you. We may charge a fee if the shipment has to be hand delivered to the commercial shipper. The fee is based on a case-by-case basis. Some products that require customization or special orders are not available for immediate shipping - i.e. Bridge Kits, Rustic Swings. If you are unsure, contact us for clarification. 

 

TENTSILE SHIPPING POLICY 

We are currently offering Free Shipping for all orders of Tentsile products over $99. Average shipping times are 3-5 days, and there are no taxes or duties added to the quoted purchasing price for these territories.  

We offer Route as a tracking and insurance service for the safe delivery of your high ticket items. Route will be added at checkout and they will replace your unit if it is damage, lost or stolen. You are able to take Route off your order, but this will be at your own risk. 

Our offer of Free Shipping applies only to the first attempt of delivery. It is your responsibility to use the tracking number provided, to ensure that delivery can take place on the first attempt. You may be charged at local rates for a second attempt. 

Please note that if you change your mind after the product has shipped, the return shipping cost will be deducted from your refundable amount. We do not accept PO Box addresses. 

If you still have questions, please get touch with our Customer Service team and they will be happy to help provide you with a shipping quote. contact us 

 

ROUTE PACKAGE PROTECTION

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.

 

What is Route Package Protection?
Route's Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what.  Package Protection can be added during checkout.

You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here

Purchased Route's Package Protection and looking to file a shipping issue online? File here

Where is My Order?
Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download  Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

How Does Route Work?
If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.  

Need to file a claim?  File here

How Does Route Process Refunds or Reorders?
Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.  

In both cases, the Route Premium cost will not be refunded. 

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.

When Should I File a Claim?
Marked As Delivered (Stolen)

  • Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered. 

Stuck In Transit (Lost)

  • For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.
  • For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

Damaged

  • Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered.

All of Route’s policies are listed here

What if My Order Never Arrives or is Stolen?
Route definitely helps cover these instances! To protect your order against loss or theft, add Package Protection at checkout. 

If your order has not arrived, please file a claim with Route here. 

What if My Order Arrives Damaged?
Route covers damage as well! To protect your order against damage that occurred during shipping, add Route Protect at checkout. 

If your order has arrived to you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing. 

You can file a claim with Route here.

If your order has defects or you suspect it was damaged during manufacturing, please reach out to us and we will be happy to work with you to remedy the situation.

How Do I File a Claim for my Lost, Damaged, or Stolen Order?
If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. 

You can also file a shipping issue on Route’s app or via the web here. To file a claim, you will need your store order number OR Route ID number and the email address that was attached to the order.

Haven’t downloaded the app yet?  Download here

What are Route’s Terms and Conditions? 
Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/

Is Route a Licensed Insurance Company?

While Route itself is not an insurance company, Route is authorized to provide access to shipping insurance. It does this through its entity, Route Insurance Solutions, which is a licensed insurance producer. This makes Route's Protect product legal and compliant for brands to offer as shipping insurance to their customers.

 

FAQs for Full Coverage Customers

What is Route Package Protection?
Route's Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit.  We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. We're providing Package Protection to each order free of charge

You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here

Purchased Route's Package Protection and looking to file a shipping issue online? File here

Where is My Order?
Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

How Does Route Work?
If your order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. 

Need to file a claim?  File here

How Does Route Process Refunds or Reorders?
Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included for merchants who do not have Automatic Issue Resolution (AIR), also known as Resolution via Platform (RVP). 

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping and taxes.

When Should I File a Claim?
Marked As Delivered (Stolen)

  • Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered.

Stuck In Transit (Lost)

  • For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date. 
  • For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

Damaged

  • Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered.

All of Route’s policies are listed here

What if My Order Never Arrives or is Stolen?
If your order has not arrived, please file a claim with Route here. 

What if My Order Arrives Damaged?
If your order has arrived to you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing. 

You can file a claim with Route here.

How Do I File a Claim for my Lost, Damaged, or Stolen Order?
You can file a shipping issue on Route’s app or via the web here. To file a claim, you will need your store order number OR Route ID number and the email address that was attached to the order.

Haven’t downloaded the app yet?  Download here

What are Route’s Terms and Conditions?
Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/

Is Route a Licensed Insurance Company?

While Route itself is not an insurance company, Route is authorized to provide access to shipping insurance. It does this through its entity, Route Insurance Solutions, which is a licensed insurance producer. This makes Route's Protect product legal and compliant for brands to offer as shipping insurance to their customers.

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