IMPORTANT: Please read for important information. In this material we have tried to provide some requirements stated in the CPSC Handbooks, ASTM F2373-11, F1487-11 and F1148-09. However, we in no way intend for this to be a complete list of requirements. Also these publications are updated frequently with changes therefore, you should read these publications yourself to determine if any part or installation could prove a danger to a child. To help keep children safe from harm, review installation and maintenance instructions before installing equipment. Due to the thermo dynamics and lower heat transfer properties of plastics, plastic slides are preferred over metal slides for play equipment. Although plastic slides may become as hot as metal, they insulate better and don’t transfer the heat as quickly. Because of these properties, the Consumer Product Safety Commission (CPSC) recommends plastic slides and plastic surfaces over bare metal. Regardless of lower heat transfer properties, plastic play equipment can still become hot enough ‐‐ in extreme temperatures and direct sunlight ‐‐ to cause burns. Plastic slides are safe, tried and true, but as is the case with all playground equipment, parents and supervisors must monitor the children in their care, make certain that the equipment is appropriate for their age, and always check playground surfaces for excessive heat before allowing children to play. For more information, contact IPEMA headquarters at www.communications@ipema.org or by calling 1-717-238-1744. WARNING: Instruct children to never run up the slide and to slide down feet first. Tell children to make sure the bottom of the slide is unobstructed before going down the slide. Do not use slide when wet. Do not use equipment until fully assembled. Consider proper drainage and place slide in shaded area or located out of direct sun. Slides exposed to intense sun can burn. No span of the sliding surface should have a slope that exceeds .577 degrees. Handrails or other means of hand support should be installed at the slide chute entrance to make it easy for children to go from standing to sitting. There should be guard rails to transit the child into the slide chute. The transition platform should be as wide as or wider than the slide entrance. Place all scoop slide sections upside down on a flat surface. Install the alignment plugs on all sections in between the slide pieces. Starting from the Top section, insert four bolts through the Top and first Insert section, and tighten all four bolts evenly. (It is recommended that thread locker is used on all bolts to ensure the connections do not loosen up over time.) Repeat across all of the inserts. Recheck all of the connections and tighten if needed. When you are ready to join the bottom piece, you will need to raise the two pieces for proper alignment. This can be accomplished with a wood block, raising the slide approximately 4 to 5 inches. Once all of the connections have been completed, recheck all of the connections and tighten if needed. Turn the slide over and lift into place. (Use proper lifting techniques to avoid injury. A second person might be required, depending on length and height of the slide.) There are four predrilled holes in the Top section to fasten the slide to the platform. This connection can be accomplished with lag bolts or through bolts (not included). It is recommended to predrill the holes to avoid splitting the wood of the platform. Depending on the length of the slide you will need to install support brackets. For a 5’ platform, put support on the first and third insert pieces from the bottom. For an 8’ platform put supports on the first, third and the fifth from the bottom. Re-tighten the bolts, and adjust the brackets to firmly place them against the ground. The ground should be packed and level to avoid sinking. Anchor the supports to the ground. (Anchors not included) Recheck all connections and tighten if needed. Fill any small gaps in the slide with silicone sealant and let dry before use. This will prevent any gaps in which clothing or fingers could get caught. Safe Use: This is for children 2 - 12 years old only. Adults should supervise children at all times. Do not allow children to stand on or use unsafely. Do not allow it to be used if damaged. Instruct children to never run up the slide and to slide down feet first. Maintenance: At beginning and end of each play season and once a month during play season, check for cracks in plastic, paying particular attention to the top of slide where attached to platform. Check for rusty screws, missing or loose hardware or evidence of vandalism. Check for cracks in wood or splinters. Replace parts as necessary. Make sure there are no exposed footings, anchoring devices, rocks, roots, holes or any other obstacles in or around the slide. Maintain detailed inspection and maintenance records for public-use playground equipment. Any damage from vandalism, abuse or misuse VOIDS all warranties. Colors: Blue, Green, Light Green, Orange, Red, and Yellow
Free Shipping On All TreeHouse Supplies orders over $350*
Order total excluding shipping must be over $349.99. *Free Shipping applies only to the contiguous United States of America and is sent by Fed Ex Ground. Shipping time for Fed Ex Ground is typically 5 business days or less once your order is processed, packed, and picked up by Fed Ex. Orders from the USA West Coast are generally 4-5 business days, while East Coast orders are typically 1-3 business days, depending on the distance from our warehouse to your shipping address. If you need the item sooner than a week, please upgrade the shipping method or call us to discuss options and estimates.
Pickups in Exton, PA, are also available by appointment (for most items in our store).
*Zipline cable orders over 150 lbs, live edge siding, and some other oversized items are excluded from free shipping. These items generally must be picked up or sent by freight carrier. Please contact us for details, verification, or shipping estimates.
International orders may be subject to Duties and Taxes by the receiving country. These Duties and Taxes are the sole responsibility of the recipient. Since the amount varies depending on the country, TreeHouse Supplies, Inc. is not able to estimate the amount prior to shipping the order. If you have questions about Duties and Taxes, you should contact the appropriate government office in your receiving country and determine the amount you will be required to pay. If you refuse to pay the duties and taxes, the shipping company will deny delivery of your order and return it to TreeHouse Supplies, Inc. If this happens we will deduct the cost of the return shipment from your refund amount. If we receive a bill for duties and taxes unpaid by you the customer, we will invoice you for those fees and you are obligated to pay.
We will not ship to freight forwarding companies. We use Fedex to deliver all of our worldwide shipments.
Window Shipping:
FedEx charges by DIM weight not actual window weight. You can click here to see how they calculate the shipment. So for example: Our 24x36 window's actual weight is 20 lbs, however, FedEx will rate the package at 57 lbs. because the box size is 38" x 8" x 26". Please email us if you have any questions prior to ordering.
Express Order Restrictions:
Express orders must be received by 2pm EST to be guaranteed to ship that day. Express orders received after that time will be sent out the following day. Some exceptions may be made but they are at the sole discretion of Tree House Supplies, Inc. If you have an emergency and need parts delivered by express service, but have missed the cut off time, contact us and we will try to accommodate you. We may charge a fee if the shipment has to be hand delivered to the commercial shipper. The fee is based on a case by case basis. Some products that require customization or special orders are not available for immediate shipping - i.e. Bridge Kits, Rustic Swings. If you are unsure, contact us for clarification.
TENTSILE SHIPPING POLICY
We are currently offering Free Shipping for all orders of Tentsile products over $99. Average shipping times are 3-5 days, and there are no taxes or duties added to the quoted purchasing price for these territories.
We offer Route as a tracking and insurance service for the safe delivery of your high ticket items. Route will be added at checkout and they will replace your unit if it is damage, lost or stolen. You are able to take Route off your order, but this will be at your own risk.
Our offer of Free Shipping applies only to the first attempt of delivery. It is your responsibility to use the tracking number provided, to ensure that delivery can take place on the first attempt. You may be charged at local rates for a second attempt.
Please note that if you change your mind after the product has shipped, the return shipping cost will be deducted from your refundable amount. We do not accept PO Box addresses.
If you still have questions, please get touch with our Customer Service team and they will be happy to help provide you with a shipping quote. contact us
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